Services & Support

Warranty Programs

Our commitment to service after the sale is proven by our warranty policy. We do not think you should have to worry about something that we have sold. We are committed to providing you with the best, most convenient warranty options available in the market today.

Extended Parts Warranty
For customers that want to keep their operational costs fixed over the first five years of ownership, Sharenet also offers extended warranty options may also be purchased on any of the ATM products that we sell. Our extended warranty program provides you with up to 48 months of additional coverage.

Aimed at keeping your ATMs up-and-running at the highest level possible, at the lowest possible cost to you, our Extended Parts Warranty covers:

  • System Control Board
  • Power Supply
  • Receipt Printer
  • LCD Screen
  • Keypad
  • Magnetic Card Reader
  • Cable and Harness (AC Power and Phone Cord Excluded)
  • Cash Dispensing Mechanism


Standard Warranty

New ATMs — We offer a standard 13 month warranty on all new ATMs. Should a part fail due to defects while under warranty, Sharenet will fix or replace it at no cost to you.

ATM Surrounds & Kiosks — All ATM enclosures are covered by the manufacturer’s warranty. Will vary from manufacturer to manufacturer.

ATM Parts — All ATM parts come with a 180-day warranty.

ATM Repairs — Your ATM part repairs are covered under warranty for 180 days.

*Warranty limitations: Does not include improper use, acts of nature or failures resulting from poor operating environment or modifications made outside the specifications set forth by the manufacturer.